TECHZNANIE INNOVERSITY PRIVATE LIMITED
(Non-contractual overview)
Individual learners (or parents/guardians for minors) who enrol directly with TechZnanie.
TechZnanie-branded programmes and bootcamps (online/offline/blended).
Corporate/CSR-sponsored seats, third-party marketplace purchases, or non-TechZnanie programmes delivered independently by a partner. Such cases follow the sponsor's/marketplace's policy.
The published start date of your cohort.
Gross fees actually received by TechZnanie minus GST, payment gateway charges, chargebacks, refunds and statutory deductions. Refunds are calculated on NRF.
A learner who has attended at least one live session or accessed LMS content after the Batch Start Date.
A one-time move to a later cohort of the same programme under the terms below.
₹21,999 (exclusive of applicable GST) unless a different price is explicitly shown on the programme page or your SOW/offer letter.
Unless a specific programme policy states otherwise, the following applies:
| Stage | Request Window | Refund Amount | Notes |
|---|---|---|---|
| Pre-course | Within 7 days of payment and before Batch Start Date | 80% of NRF | Processing & admin retained |
| Early window | Day 1–7 from Batch Start Date | 60% of NRF | Access revoked on approval |
| Mid window | Day 8–14 | 30% of NRF | Case-by-case; learning hours/kit usage considered |
| Late window | After Day 14 | 0% | No refunds; see Deferral |
| Deferral | Up to 1 cohort cycle | ₹1,000 admin fee | One-time only |
Important: Training Centres are not authorised to collect or refund fees for TechZnanie-branded programmes. All payments and refunds are processed by TechZnanie via its authorised gateways only.
100% reversal to original instrument after verification.
Auto-reversal by the issuing bank/gateway or manual reversal by TechZnanie on proof.
Full 100% of NRF refund or free deferral at your choice (if no equivalent alternate offered).
Proportionate refund or deferral (submit evidence causing inability to attend).
Case-by-case discretion with documentary proof; may result in enhanced refund/fee waiver or free deferral.
No refund; access may be terminated.
Physical kits must be returned unused (or charged at cost) for refunds above the Early window.
If you paid via EMI/loan, refunds are processed by TechZnanie to the original merchant transaction; settlement with your lender (including pre-closure/foreclosure charges) is between you and the lender.
For no-cost EMI, bank interest subvention arrangements do not increase your refund.
Wallets/UPI/cards: credit back follows the issuing bank's/payment gateway timelines after TechZnanie approves the refund.
Email support@techznanieinnoversity.com (subject: Refund / Deferral), or raise a ticket via the LMS Help menu.
Provide: full name, registered email/phone, programme & batch, payment reference, reason, and evidence (if applicable).
Return any physical learning kit when requested (instructions will be shared).
Timelines: We acknowledge within 48 business hours and decide within 7 business days of receiving complete details/kit. Post-approval, bank/gateway credit typically reflects as per the instrument's norms.
If you are dissatisfied with the outcome or timelines, write to our Grievance Officer:
Address
UG9, First Floor, DSL ABACUS IT PARK, IDA Uppal, Hyderabad – 500039, Telangana, India